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Questions about a specific score or price are usually answered faster on the product page itself. For everything else, here is how to reach a person.
Looking for a quick answer instead? Our FAQ page covers pricing, methodology and account questions — often faster than waiting for a reply.
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Response times
- Price or spec corrections: we reply as soon as we can, usually within a week.
- General questions: we reply as soon as we can, usually within a week.
- Data protection (GDPR) requests: within 1 month, as required by law.